Effective Date: October 22, 2024

 

At Love Covered Life, customer satisfaction is our top priority. If you receive a damaged or defective item, please read our policy below:

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1. No Returns Required

We do not require customers to return items for refunds. If you receive an item that is damaged or defective, please reach out to us directly.

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2. Eligibility for Refunds

To be eligible for a refund, your item must meet the following criteria:

• It must be reported as damaged or defective within 30 days from the date of receiving your order.

• You must provide proof of purchase (order number or receipt), and a photo showing the damage to the item.
   

3. Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service at Melissa @ Lovecoveredlife .com with your order number and photo showing damaged item.

2. Once your request is verified, we will process your refund.

3. Refunds will be issued to your original payment method within 7-10 business days.
    

4. Disposal of Damaged Items

Customers are not required to return damaged items and may dispose of them in any manner they choose.
 

5. Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

Love Covered Life LLC
Melissa @ Lovecoveredlife .com
P.O. Box 38,

Shepherd, MI 48883